The fundamental of our business is unprecedented service-delivery standards driven by powerful leadership and a team of people who uphold high levels of integrity.
Understanding this, we are guided by values and imperatives that are non-negotiable. Customer satisfaction is at the heart of everything that we do.
At Terotechnology Global, our people observe our clients and pay great attention to meeting their business needs; we listen to them very carefully. We know that our own growth is in synchronicity with theirs. Every decision, every policy, every solution is tailored customer-centrically. Personal responsibility is the lifeline of our organization.
Our high standards of excellent services are achieved through:
Engineering Excellence
- Constantly innovating our processes and practices
- Creating value-added engineering services
- Steadfast focus and commitment to investing in
human capital development & technology
Strict Implementation of The 5 Pillars of Engineering Excellence
- Define Customer Expectation (KPI, SLA, Safety & Health)
- Help Desk Control Centre
- Reliable Operations & Maintenance
- System Process and Controls
- Execution of Engineering & Technical Support
Non-negotiable Competencies
- Strong engineering & utilities management
- Fundamentals of Best Industry Practices
- Risk Mitigation
- Critical Systems Management
- Life Cycle Asset Management
- Green Solutions (Value Engineering & Green Initiatives, Renewable Energy, Energy Efficiency and Systems Optimization)
Cost Reduction & High Reliability Services
- Manpower Planning
- Utility Bills
- OEM Vendors
- Reducing Downtime
- Inventory Controls
- Improving Processes & Controls
OUR COMPETITIVE ADVANTAGES
Setting the standard and leading the way forward in the facilities management industry.
In the competitive out-sourcing industry, we continue to pave the way and build strong and lasting partnerships with the government, multinational and large corporations simply because we uphold the right values and priorities.
Our Business Fundamentals:
- Strong Leadership
- Finest Expertise
- Right Attitude
- Teamwork
- Effective Management
- Global Business Support
- Human Capital Developmen
Our Culture
We subscribe to the Best Practices in Human Capital by adhering to:
- Talent Management Strategies that fully integrate talent identification, development, deployment and retention activities
- Maximizing people power with effective talent management.
- Continuous improvement by monitoring , reviewing and re-evaluating our Goals and Objectives to ensure consistent and reliable standards that fully support the Corporate Culture.
Our Corporate Culture Linked To Human capital Development
Terotechnology’s Human Capital Supply Chain Network
